One Account, Full Lobby Access
Setting up your akunboa account takes a few steps — enter your details, verify your identity, and your wallet is ready to connect with DANA, OVO, or GoPay.
Pay Your Way with Local E-Wallets
After your account is active, head to the deposit section and pick the wallet you use daily. DANA, OVO, and GoPay are all supported — open your chosen app, send to the account number shown on screen, and confirm with your wallet PIN. The balance appears in your akunboa account once the transfer is confirmed on the wallet side. Withdrawals follow the same wallet path: request the amount, confirm your identity, and the funds route back to the same e-wallet you deposited with. Availability depends on local law and eligible regions.
DANA
Send directly from your DANA app to the deposit number shown. Confirm with your DANA PIN and the balance updates once the wallet confirms the transfer.
OVO
Use your OVO balance or linked bank card. The deposit screen shows the exact OVO account number — paste it into your OVO app and confirm.
GoPay
GoPay transfers go through your Gojek app. Select transfer, enter the account number from the deposit screen, and your lobby balance updates after wallet confirmation.
How We Protect Your Account
Account security starts at registration. Every form submission travels over SSL encryption so your personal details are never sent in plain text. Identity verification via OTP means only someone with access to your registered mobile number can activate or recover the account. We do not store your e-wallet PIN — your DANA, OVO, or GoPay credentials stay inside their own apps. Access to the lobby depends on local law and is available only in eligible regions.
All data you enter during registration — name, number, password — is encrypted in transit using SSL. Your details are not readable in plain text at any point.
A one-time PIN sent to your mobile number confirms you control the account. No activation happens without that confirmation step completing first.
We only store your e-wallet account number for transaction routing. Your DANA, OVO, or GoPay PIN never passes through our system at any point.
Your registered details are used for account access and support only. We do not share personal data with third parties outside of what payment processing requires.
What to Expect When You Register
The registration form asks for your name, email address, mobile number, and a password you choose. After you submit, we send a one-time PIN to your mobile number — enter it on the next screen to confirm your identity. Once that step clears, you land directly in your account dashboard where you can connect your
preferred e-wallet. Your DANA, OVO, or GoPay account number is linked in the wallet section before your first deposit. If anything stalls during the OTP step, our account support channel is reachable via the live chat icon on the registration page. Keep your mobile number accurate — it's the number we use for every verification
message going forward.
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Identity Verification We confirm your mobile number via OTP before your account activates. This keeps your account tied to a real, accessible contact point from day one.
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Wallet Connection Link DANA, OVO, or GoPay in the wallet section right after registration. Your e-wallet number is saved for both deposits and withdrawal requests.
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Lobby Access on Mobile Your account works on any current Android or iOS browser without a separate download. Open the lobby directly from your phone's browser after your first login.
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Account Support Channel Live chat is available on the registration and login pages. Reach us there if your OTP does not arrive or your wallet connection step shows an error.
Account
The registration form asks for your name, email address, mobile number, and a password you choose. After you submit, we send a one-time PIN to your mobile number — enter it on the next screen to confirm your identity. Once that step clears, you land directly in your account dashboard where you can connect your preferred e-wallet. Your DANA, OVO, or GoPay account number is linked in the wallet section before your first deposit. If anything stalls during the OTP step, our account support channel is reachable via the live chat icon on the registration page. Keep your mobile number accurate — it's the number we use for every verification message going forward.
Explore the LobbyYour details are encrypted for secure account access.
Getting Help with Your Account
If you hit a problem during registration — wrong OTP, wallet link error, or a login that won't clear — there are three ways to reach us. Live chat is the quickest route for anything happening in real time. Email works well for issues that need a screenshot or document attached. The help centre covers common account questions with step-by-step answers you can check before contacting us directly.
Live Chat
The chat icon sits on the register and login pages. Start a conversation for OTP issues, wallet errors, or anything blocking your account from activating.
Email Support
Send your account question with any relevant screenshots to our support address. Email is the right channel when you need to attach a file or document.
Help Centre
The help centre lists answers for common registration steps — OTP troubleshooting, wallet connection, login recovery, and account verification queries.
Common Questions About Signing Up
The questions below cover the registration steps we get asked about most — from the OTP flow through to wallet linking and what happens if your account needs a reset. Check here first before reaching out to live chat.
Register
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.
Access may be available only where local law permits.