Reference

How akunboa Handles Your Personal Data

This privacy policy explains what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or reach out to our support team. Availability of our services depends on local law and eligible regions in Indonesia.

Account data protectionDANA, OVO, GoPay contextYour access rightsData retention clarityContact path included

Explore the Lobby Read FAQ

What We Collect and Why We Collect It

akunboa Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we collect your name, email address, and the mobile number tied to your wallet — whether that is DANA, OVO or GoPay. This is needed to verify your identity and process your transactions accurately. We also log device type, browser session

1
data, and IP address to detect unusual access patterns and keep your account secure. If you contact support, the conversation content is stored temporarily to help resolve follow-up queries. We do not sell your personal data to third parties. Data shared with payment processors — including
2
the e-wallet rails you use — is limited strictly to what those processors need to complete a transaction. For players in Batam or anywhere else in Indonesia, the same data rules apply regardless of which local payment method you use. We may update this policy when
3
our services change or when local law and eligible regions require it. Any material changes will be communicated through your registered account. This policy covers only data we collect directly; third-party sites we may link to have their own separate privacy terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something, or raise a concern about how your information is handled, you can reach our team through the channels below. We aim to respond to privacy-specific requests promptly and will confirm receipt via your registered email address.

Team online

Email Support

Send your privacy request to our support email. Include your registered account name so we can locate your data record without delay.

Live Chat

Open the chat widget from your account dashboard. For privacy matters, our team will escalate your request to the relevant internal team.

Account Help Centre

Visit the Help section inside your account to find the data request form. This is the most direct path for access and correction requests.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply a set of consistent data practices across every account, from the moment you register to the point you close your account or request deletion. These cover how long we hold your data, who can access it internally, and how cookies work on our platform.

Cookie Usage

We use session cookies to keep you logged in and analytics cookies to understand page performance. You can manage cookie preferences through your browser settings at any time.

Account Security

Your login credentials are stored using one-way encryption. We never store raw passwords. Two-factor verification is available and recommended when you access via mobile.

Data Retention

Account data is retained while your account is active and for a period after closure as required by applicable law. You can request early deletion where local law and eligible regions permit.

Who Sees Your Data

Internal access to your personal data is limited to teams that need it — support, payments verification, and fraud review. Access is logged and audited on a regular basis.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how your data is handled on akunboa. If your question is not here, reach out through the support channels listed above.

We collect your name, email, phone number and the e-wallet identifier you use — DANA, OVO or GoPay — to verify your identity and process account transactions correctly.

Yes. Submit a data access request via the Help Centre inside your account or through our support email. We will confirm receipt and provide your data record within a reasonable period.

We share only what is necessary with payment processors like DANA, OVO and GoPay to complete transactions. We do not sell your data or share it for marketing purposes with outside parties.

Session cookies handle your login state. Analytics cookies measure page behaviour in aggregate. You can block or clear cookies via your browser, though some account features may not work without session cookies.

We retain closed-account data for the period required under applicable law in eligible regions. Where local law permits earlier deletion, you can submit a request through the account Help Centre.

Go to your account settings to update basic profile details. For fields you cannot edit directly, contact support via live chat or email with the correction you need and we will verify and update it.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoLampung Casino Lobby InfoPremier League Handicap Odds

How akunboa Handles Your Personal Data

How to Reach Us About Your Privacy

Email Support

Live Chat

Account Help Centre

How We Protect and Manage Your Information

Common Questions About Your Privacy Rights

01 What personal data does akunboa collect when I register?

02 Can I request a copy of the data akunboa holds about me?

03 Does akunboa share my data with third parties?

04 How do cookies work on the akunboa platform?

05 How long does akunboa keep my account data after I close my account?

06 How do I correct inaccurate information in my akunboa account?

Privacy Policy

Related pages

Related pages